22 January 2012
We hope you can join us this Wednesday, January 25 for the first Applied Statistics Workshop of 2012! Alan Zaslavsky, a professor of health care policy in the Department of Health Care Policy at Harvard Medical School, will give a presentation entitled "The Consumer Assessments of Healthcare Providers and Systems (CAHPS) Survey for Medicare: A Review and New Findings from a Mode Experiment". A light lunch will be served at 12 pm and the talk will begin at 12.15.
"The Consumer Assessments of Healthcare Providers and Systems (CAHPS) Survey for Medicare: A Review and New Findings from a Mode Experiment"
Department of Health Care Policy, Harvard Medical School
CGIS K354 (1737 Cambridge St.)
Wednesday, January 25th, 2012 12.00 pm
We assess health care quality and access in the Medicare system to inform consumer choice, foster quality improvement, monitor health plan quality, and reward high-performing plans. The CAHPS survey has since 1997 been one of the main tools for this assessment. In this talk, I will review some of the more interesting analyses of system quality made possible by using the CAHPS survey and some of the challenging issues in system monitoring overcoming years. I will then describe our analyses of an experiment on the effects of survey mode on CAHPS responses, using a principal stratification framework.