We hope you can join us this Wednesday, January 25 for the first Applied Statistics Workshop of 2012! Alan Zaslavsky, a professor of health care policy in the Department of Health Care Policy at Harvard Medical School, will give a presentation entitled "The Consumer Assessments of Healthcare Providers and Systems (CAHPS) Survey for Medicare: A Review and New Findings from a Mode Experiment". A light lunch will be served at 12 pm and the talk will begin at 12.15.

"The Consumer Assessments of Healthcare Providers and Systems (CAHPS) Survey for Medicare: A Review and New Findings from a Mode Experiment"
Alan Zaslavsky
Department of Health Care Policy, Harvard Medical School
CGIS K354 (1737 Cambridge St.)
Wednesday, January 25th, 2012 12.00 pm

Abstract:

We assess health care quality and access in the Medicare system to inform consumer choice, foster quality improvement, monitor health plan quality, and reward high-performing plans. The CAHPS survey has since 1997 been one of the main tools for this assessment. In this talk, I will review some of the more interesting analyses of system quality made possible by using the CAHPS survey and some of the challenging issues in system monitoring overcoming years. I will then describe our analyses of an experiment on the effects of survey mode on CAHPS responses, using a principal stratification framework.

Posted by Konstantin Kashin at January 22, 2012 5:43 PM